A triage agent built around the way service teams work.
More than 100 workflows captured. Routing decisions and ownership mapped. Operational context carried into a production AI agent.
- Tickets auto-routed
- 50%
- To first automation
- 2 weeks
Linc captures how your teams work, identifies where AI can improve business outcomes, and turns that knowledge into the context needed to build and improve internal agents.
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Combine recordings, interviews, documents, and system logs to uncover decisions, exceptions, and handoffs.
Compare opportunities against business goals such as lower handling time, fewer errors, and faster resolution.
Turn captured workflows into process specifications, instructions, and evaluation cases for your internal agents.
Automating a broken process scales its inefficiencies. Linc helps you rethink the workflow, then deploy agents that understand the decisions, exceptions, and systems behind it.
Governance by design. Define agent responsibilities, human approvals, and ownership as part of the workflow.
Explore the platform ↗Connect executive priorities to execution. Give business leaders and transformation teams a shared view of where to invest, who owns delivery, and what success looks like.
Operational understanding becomes redesigned work, production agents, and outcomes you can measure.
Read customer storiesMore than 100 workflows captured. Routing decisions and ownership mapped. Operational context carried into a production AI agent.
Fragmented process knowledge became a shared operating model. The future workflow was designed before automation was scaled.
Use measured results and real-world exceptions to refine the process, update agent context, and guide the next improvement—with people in control.
Role-based access. Human approvals in workflow design. Audit trails for sensitive platform activity.
Private deployment options. Source lineage. Your data never trains a model.
Start with the work that matters most to your business.
Let’s find your starting point